Taking CARE of your clients

CARE Counseling welcomes the opportunity to partner with you in
CARE-ing for your clients. Our dedicated Administrative Professionals team is available and committed to serving you and your clients.

If your client is ready to schedule, please click the button below to request an appointment.

REQUEST APPOINTMENT

If you prefer to speak to a real Minnesotan you can call us with your client at (612)223-8898 or email CAREinfo@optum.com for more direct questions regarding CARE.

Contact the Administrative Professionals team to obtain recommendations on our clinical specialists or schedule and confirm patient appointments (if an ROI has been submitted).

Taking CARE of your clients

CARE Counseling welcomes the opportunity to partner with you in
CARE-ing for your clients. Our dedicated Administrative Professionals team is available and committed to serving you and your clients.

If you are ready for a client to be scheduled, please click the button below.

If you prefer to speak to a Minnesotan you can call us with your client at (612)223-8898 or email CAREinfo@optum.com for more direct questions regarding CARE.

Contact the Administrative Professionals team to obtain recommendations on our clinical specialists or schedule and confirm patient appointments (if an ROI has been submitted).

CLICK HERE TO SCHEDULE YOUR CLIENT/PATIENT

When scheduling online in the comment / additional information section you can list out client insurance provider, general details, or symptoms. We prefer that clients fill this out themselves as it increases agency and likelihood that they will engage in and benefit from therapy. 

What happens after an appointment is requested: 

We will call your client to confirm the appointment.  

During this call we will also make sure the clinician selected will be a good fit for why they are seeking CARE. Additionally, we will collect insurance information and ensure the clients insurance is in network with the provider selected. (If the provider is not in network, we will provide other options that are a great fit) 

The client is then sent an email inviting them to their online portal :  This is where they will complete their intake paperwork.

Need Updates on Attendance?

To coordinate CARE or confirm attendance, your client/patient can fill out our Release of Information (ROI) form or you can fax us a copy of a signed ROI from your organization. Once this has been completed you can call us at (612)223-8898 to confirm attendance and/or coordinate care with the provider.